The website "www.furoshiki-shoes.com" is an online sales service. It is owned by following micro enterprise:
Head office: 48 rue Claude Balbastre - 34070 Montpellier - France
Representative: Ludovic Lawson
Its customer service and managers will always answer you in written and spoken French, English and written only in Spanish, Italian and German.
The present General conditions outline and clarify the conditions of the contractual relations between on one hand www.furoshiki-shoes referred to as the “seller”, and on the other hand, his client hereinafter referred to as the “buyer”, which is any natural or legal person wishing to proceed to a purchase through the website www.furoshiki-shoes.com .
The Seller makes products exclusively for consumers, sold through his websites (http://www.furoshiki-shoes.com). The list and descriptions of the goods and services offered can be consulted on the abovementioned website.
The present conditions aim to define the conditions of remote sales between www.furoshiki-shoes.com and the buyer, from the order to the delivery.
Placing an order on the website www.furoshiki-shoes.com entails the acceptance without reservation of the provisions emanating from the present conditions.
The buyer declares that they are least 18 years of age and that they have the legal capacity, or are holding parental permission allowing them to place an order on this website.
Furoshiki-shoes.com is selling Furoshiki shoes. These products are supplied with their detailed descriptions in accordance with the article L 111-1 of the French Consumer Code. The potential consumer can that way acquaint himself with the essential characteristics of the products he wishes to buy.
The photographs, diagrams, drawings or videos illustrating the presented products are not contract-binding.
The prices displayed in the index are prices in euros with taxes. The VAT is not applicable in accordance with the article 293b of the CGI. The applicable price is the price displayed on the website the day the order has been validated by the buyer.
The consumer must verify the completeness and conformity of the information needed for the order, the delivery address in particular. Furoshiki-shoes.com shall not be held liable for any data entry errors and the consequences that would result such as a delay in delivery and/or a delivery error.
In this context, Furoshiki-shoes.com will cancel the order and refund the consumer for the paid amount for the ordered product, the shipping fees still being charged to the consumer.
In order to validate their order, the buyer will need to click on the “Validate your order” button during the ordering process. By validating the order, the consumer hereby accepts without reservation the present general terms of sale.
The contractual information will be subject to a confirmation via email.
Orders are executed no later than 24 hours from the date of final validation by Furoshiki-shoes.com once the payment method has been received and the order verification procedure has been carried out.
As orders are processed directly by our manufacturers, a lead time may be required depending on the availability of inventory at the time of the order. During this period, your order will have the status "Preparation in progress".
The buyer will be notifyed of the emminence of the shipping of his order via email.
Furoshiki-shoes.com reserves the right to cancel or refuse any order from a client with whom there is any existing dispute relating to the payment of a previous order.
To complete the payment for your order, you have at your disposal all the means of payment that were offered to you during the validation of the order form, credit card, Paypal.
Furoshiki-shoes.com reserves the right to refuse to deliver or to carry out an order in cases in which you haven't completely or partially payed a preceding order, or in cases in which there is a payment dispute pending.
Furoshiki-shoes.com retains full ownership of the products sold until the total payment of the full amount due for your order (fees and taxes included).
Furoshiki-shoes.com ensures the risk of loss or products deterioration until the delivery of the products to the recipient. The transfer of the risks therefore occurs when the recipient accepts delivery of the products or receives them.
Furoshiki-shoes.com cannot be held liable for any damages, whether material, immaterial or corporal, which may result from inadequate use of the sold products. The same is true for any modification of the products. The responsibility of Furoshiki-shoes.com shall, in any event, be limited to the amount of the order and cannot be asserted for simple errors or omissions which might arise despite all the precautions taken in the presentation of the products. In any event, Furoshiki-shoes.com shall not be held liable for the non-compliance to the regulatory or legislative provisions in effect in the receiving country.
In his online sale process, Furoshiki-shoes.com is only liable for an obligation of means. His liability may not be involved for damages resulting from the utilization of the internet such as data loss, hacking, viruses, interruption of service, or other unintended problems.
As the delivery of our products takes place directly from factories in asia, the delivery time is about 14 days by an international Airmail service with an order tracking number.
The above deadlines are given for information purposes only. Delivery delays can not, under any circumstances, result in the cancellation of the order, the refusal of the products ordered or the award of penalties or damages.
The products are delivered everywhere in Europe through the transport service to the delivery address provided to the buyer during your order. The delivery address can be different from the billing address. The buyer is the only responsible for the input errors and/or the incompleteness of the delivery address and will assume the reshipment fees.
The risks are undertaken by the buyer upon the delivery of the products to the carrier.
The client must verify with care the delivered products upon reception, so that the products that are not in compliance with the order and the damages and losses are recorded upon reception, on the carrier's discharge and accepted by the latter.
In case of deterioration or abnormalities, you must notify and confirm at a minimum by registered letter with an acknowledgment of receipt to the carrier and to Furoshiki-shoes.com by email, any reservations on the delivered product in the 3 days following the reception of the product. In particular, any abnormality upon delivery will have to be reported on the delivery note.
If this clause is not respected, no refund procedure may be commenced with the chosen carrier and no reshipment may be made.
Any order made on the website delivered in Europe may be subject to eventual taxes and to customs duties that are imposed when the package reaches its destination. These customs duties and these eventual taxes connected to the delivery of an article will be borne by the buyer and are his responsibility.
Furoshiki-shoes.com is not bound to verify and inform of the customs duties and applicable taxes. Please note that you are considered as the official importer and that you are required to comply with all the laws and regulations from the country where you'll be receiving the goods.
The consumer has a 14 days delay to exercise their right of withdrawal according the French rules set forth in article L121-21 modified by the law n°2014-344 of March 27th 2014 without having to state the reasons for their decision or having to bear any other costs than the ones referred to in articles L. 121-21-3 to L. 121-21-5 starting from the day following the delivery. Any clause wherein the consumer renounces to this withdrawal right is invalid.
If the consumer wishes to exercise this right, they will send back to the seller the goods in their initial state at their own risk and at their own expense for the purpose of the refunding of the goods.
The return and the refund of the products will take place on the condition that the return instructions and procedures described above are respected.
The refund will be made by crediting the credit card or the Paypal account of the customer following the reception of the package.
The request will be taken into account by Furoshiki-shoes.com who will quickly send a prepaid return label to be attached to the packaging.
In all cases, Products may be returned by the customer if and only if the following conditions are met:
- the products must be returned in perfect condition for resale, in their original condition (with a properly sealed and intact packaging) and accompanied by a return number. We recommend that you overpack the original packagings.
- you must accompany your return with a copy of the sales receipt.
- the seller accepts the return after the opening of application for return if the product is returned in the 14 days following the reception date of the order by the buyer.
-The shipping of the return package are charge free for the customer.
Products purchased from Furoshiki-shoes.com benefit from the guarantee in accordance with the provisions of articles L211-4 to 14 of the French Consumer Code.
In case of lack of conformity of a product sold, the buyer can return the property and be returned the price or keep the property and get a part of the price.
The contractual guarantee, if any, granted by the manufacturer shall be binding only on the manufacturer.
The guarantees do not cover improper use of products (dismantled, transformed etc.), products that have been dropped or mishandled.
In order to enforce the warranty, the buyer must first contact furoshiki-shoes.com by e-mail to the following address: firstname.lastname@example.org or via his customer area Furoshiki-shoes.com which will indicate to him the procedure to be followed to this effect, notament by giving him a return number as well as the address of the service after sale your product will have to be sent.
The costs and risks related to the return of the defective product are the responsibility of the buyer except in case of non conforming products, furoshiki-shoes.com will then bear the return costs.
Proof of defect caused by negligence, deterioration or improper use would render the manufacturer's warranty inapplicable.
Furoshiki-shoes.com is neither the manufacturer nor the producer of all the products presented and therefore can not be held responsible for the defective products in accordance with the law n ° 98-389 of May 19, 1998 relative to the responsibility for the defective products.
Furoshiki-shoes.com will take care to apply the guarantee on any product returned as soon as possible.
For ALL ORDERS: please keep the delivery package in order, because in the case of a partially ordered order we will ask you for a picture of the package with the order number, this number is displayed under the barcode of the package.
We can not validate your claim if not.
It is the customer's responsibility to keep the packaging and the accessories supplied with the product, as well as any labels affixed to the product or its packaging, which are required for the one-year warranty.
By the mere fact of ordering on Furoshiki-shoes.com, the client allows the latter to proceed to the processing of his personal data. The information collected is handled by computer processing for customer management, order, deliveries and billing, marketing and advertising management purposes.
In accordance with the new EU General Data Protection Rules (GDPR), the web users are informed that they have at any time, a right of access and rectification to all of their personal data, and that they can exercise this right at any moment through their client account or by addressing Furoshiki-shoes.com.
The automated processing of data, including the management of the email addresses of the users of the website has been subject to a declaration to the CNIL under no. 1783061.
The present general conditions of sale as well as the prices are expressly approved and accepted by the buyer, who declares and recognizes having perfect knowledge of them and renounces, therefore, recourse to any contradictory documents.